Privacy Policy

Callmates understands the importance of your privacy on the Internet. The following is Callmates policy regarding Internet privacy and usage for the Callmates website, www.callmates.org, and notification service.

1. Collection and Use of Personal Information

A website user can visit the Callmates website without revealing any personal information about the user or telling Callmates anything about the user. Callmates does not collect personal information, such as the name, address, phone number or email address of the user while the website is being browsed. Callmates does, however, gather information in aggregate on how this site is used, such as the number of visitors to the site, length of each visit and which pages are most commonly used to enter and exit the site. However, Callmates may collect and store any personal information entered on the website or provided to Callmates in some other manner. This includes identifying information, such as the name of the user, address, email address and telephone number, and, if the user transacts business with Callmates, financial information such as the payment method (valid credit card number, type, expiration date or other financial information). Callmates also requests information about the user’s interests and activities, gender and age, and other demographic information such as the user’s hometown or username. Additionally, Callmates provides services through the website that require a separate account and password that can be obtained by completing the online form, which requests certain information and data (“User Data”). Such postings and User Data are governed by this Privacy Policy and the Terms and Conditions Although the website is a general audience site, Callmates restricts the use of the service to individuals age 18 and above. Callmates does not knowingly collect personal information from children under the age of 18. Callmates uses cookies and other technologies to collect information from the user’s computer and about the user’s activities on the website. Callmates uses these technologies to improve the quality of its service, including for storing user preferences, and tracking user trends.

Callmates does not sell, rent, loan, trade or lease any personal information collected from the website. All personal information is used solely by Callmates as directed by the user. Further, only authorized staff members have access to specific areas of consumer information. Callmates does not share the obtained personal information with others except as indicated below or when Callmates informs the user and the user has an opportunity to opt out of having the personal information shared. Callmates may share personal information with:

Service providers: Callmates may share the obtained personal information, which may include the user’s name and contact information (including email address) with third parties that perform certain services on behalf of Callmates. These services may include but are not limited to providing customer service, supporting the website functionality, and other features offered through the website. Callmates may also share the user’s name, contact information and credit card information with the authorized service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Other Situations. Callmates also may disclose the user’s information, including personal information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. In such cases, Callmates may raise or waive any legal objection or right available to it.
When Callmates believes disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of the company, users, employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce the website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of the Callmates business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Callmates may share non-personal information collected under any of the above circumstances. Callmates may also share it with third parties to develop and deliver targeted advertising on the website and on websites of third parties, and to analyze and report on advertising visible on the website. Callmates may combine non-personal information collected with additional non-personal information collected from other sources. Callmates also may share aggregated, non-personal information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.

3. Notification of Changes

If Callmates decides to change the privacy policy, Callmates will post those changes to this Privacy Policy on the website home page and other places deemed appropriate so that users are always aware of what information is being collected, how it is used and under what circumstances, if any, Callmates discloses it. Callmates will use information in accordance with the Privacy Policy under which the information was collected.

4. Security

Callmates is committed to maintaining the security of information under its control. Callmates has taken security measures, consistent with best industry practices, to protect any obtained personal information. To prevent unauthorized access, maintain data accuracy and ensure correct use of information, Callmates has put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information collected.

5. How Can You Correct Inaccuracies in the Information?

The user agrees that all information provided in the User Data is true and accurate and that the user will maintain and update this information immediately in the event of any change to the User Data in order to keep it current, complete and accurate. To correct inaccuracies in the User Data a user submits to Callmates through this website, the user can update it by emailing Callmates Attn: Callmates Support Team: support@callmates.org or by telephone: (860) 288-7646.

6. Changes of Privacy Policy

Callmates reserves the right to change this Privacy Policy at any time. However, Callmates will alert users that changes have been made by indicating at the top of the Privacy Policy the date it was last updated. Users are encouraged to review the Privacy Policy from time to time.

7. Contact Us

If any user has any questions or suggestions regarding the Privacy Policy, please email us at support@callmates.org. This website is maintained by Callmates, a Florida company.

8. Agreement

By using this website, any user agrees to the above Privacy Policy and to the use of the information received and collected as stated herein and in ways Callmates may notify of in the future. By providing any personal information to this site, the user acknowledges that the user fully understands and consents to the collection and processing of such information. Callmates reserves the right at its discretion to modify this Privacy Policy at any time. Any user’s continued use of this site following the posting of changes to these terms means the user accepts these changes.

This Privacy Policy is effective as of April 10, 2024.